User Centered Design Consultancy Services User Centered Design Consultancy Services

Inclusive Design

Inclusive Design

Inventive Design-led Thinking

The experiences of our staff offer unique insights into the design of infrastructure, facilities and mainstream products and services.

Our inclusive design service offers greater insights for designers creating infrastructure, facilities, products, services and customer experiences. It also improves usability and accessibility and helps avoid costly design errors.


At least five million Australians are vulnerable to exclusion based on the number of Australians living with disability and the elderly alone. They possess over $40 billion in annual disposable income, a significant portion of which is untapped due to design exclusion. (Centre for Inclusive design, The benefit of designing for everyone, PwC)

Inclusive design should be used at the beginning of the design process because the cost to implement inclusive design increases the later it is introduced. Design that is not inclusive can lead to complaints, legal challenges, planning delays and costly retrofits as a product or service matures. Poor design can also negatively impact brand reputation. The relative cost of retrofitting a product or service to become inclusive will increase significantly over time and can reach up to 10,000 times the cost of introducing inclusive design earlier on.

READY TO GET STARTED?

Client benefits

Access to true user experience will better inform your design, and enable you to question, test and rapid prototype your designs.

READY TO GET STARTED?
User Centered Design Consultancy Services

Provides clients with candid insights and observations to ensure equity and increase innovation.

What We Look For

Inventive and design-led thinking

Work Experience

Cost effective concept prototype testing.

Quality ISO 9001

Quality assurance is one of our highest priorities!

Social Traders Certified

We are a certified ‘Social Trader’.

We Support the NDIS

We are a registered NDIS provider.

CLICK THROUGH

Social Procurement

What is Social Procurement?

What is Social Procurement?

CLICK THROUGH

Social procurement is when organisations use their buying power to generate social value above and beyond the value of the goods, services or construction being procured. Social value refers to the benefits for all Victorians when the social and sustainable outcomes are achieved, through procurement activities.

The Victorian Government’s Social Procurement Framework is a policy that harnesses the government’s buying power to increase the value of goods, services, and construction by delivering social and sustainable outcomes that benefit all Victorians.

The Social Procurement Framework is a dual responsibility of the Department of Jobs Precincts and Regions (DJPR) and the Department of Treasury and Finance (DTF), and though this policy the Victorian Government is committed to supporting industry and suppliers to increase their awareness and understanding of the Social Procurement Framework.

READY TO GET STARTED?

Does your business need a competitive edge to win big government contracts?

Does your business need a competitive edge to win big government contracts?

CLICK THROUGH

Ability Works can help give you that edge by providing compelling evidence of the social procurement value that your business generates by working with a certified social enterprise. This includes creating competitive advantages on government tenders, more staff engagement, building brand equity, transforming lives and reducing social inequity.

Do you need to leverage commercial advantage through social procurement?

Do you need to leverage commercial advantage through social procurement?

CLICK THROUGH

The Victorian Government’s Social Procurement Framework offers benefits for businesses that implement their own social procurement strategies. Partnering with Ability Works is a great way to realise these benefits. As social procurement experts, we can also help ensure your social procurement strategies operate smoothly.

Are you motivated to contribute to a greater social mission at the same time as achieving strong commercial outcomes?

Are you motivated to contribute to a greater social mission at the same time as achieving strong commercial outcomes?

CLICK THROUGH

At Ability Works, meeting our social mission of “purpose through employment” is as important as delivering great commercial value and results. We know our costs and quality are equal to and often better than the rest of the market. You’ll be surprised at how competitive we can be!

CLICK THROUGH

Have any questions? Get in touch with our team below!

    User Centered Design Consultancy Services

    Aurecon

    Aurecon

    “Bringing in Ability Works employees to the design development proved invaluable to the project. Their unique skillset and fresh perspective resulted in clear requirements for accessible transport design by hearing from those who experience the challenges of existing non-accessible designs day in day out. This input will not just be of benefit to people with accessibility needs, but to all transport users in the City of Melbourne”

    Andrew Kendall, User Centred Design Leader at Aurecon

    Ability Works consulted on facilities design preceding the development of major public infrastructure work.

    Our other Commercial Services

    Wire & Metal Fabrication

    Wire & Metal
 Fabrication

    High volume metal fabrications manufactured to customer specifications as well as bespoke MIG welding to suit project requirements.

    LEARN MORE
    Records Management

    Records Management

    We provide tailored mail room and secure record digitisation services to support data integrity storage and physical space saving.

    LEARN MORE
    Pack & Rework

    Pack and Rework

    Our bespoke packing and rework services provide many employment opportunities and our efficient process lines ensure both quick turn-around and quality output.

    LEARN MORE

    Frequently Asked Questions

    As a successful social enterprise, Ability Works’ delivers a wide range of services, from supporting people with significant barriers to employment, to tailoring solutions for customers in diverse industries. The following questions help explain what we do and achieve for our customers and our staff.

    Our impact

    Our impact

    Providing a safe and supportive workplace for people who experience barriers to employment
    Pack & Rework

    Our impact

    180+ staff working in meaningful employment across the organisation
    Pack & Rework

    Our impact

    90% of our staff are "Highly satisfied" with their job
    Tina, Employee