Design-led Thinking Design-led Thinking
Metal and Wire Fabrication Metal and Wire Fabrication
Pack and Rework Pack and Rework
Pack and Rework Pack and Rework
Pack and Rework Pack and Rework
Records Management Records Management
User Centered Design Consultancy Services User Centered Design Consultancy Services

Products & Services

Products & Services

Ability Works is an award-winning social enterprise delivering wire and metal manufacturing, records management, packing and rework and inclusive design services.

We employ a staff of 180+ people who are experiencing significant barriers to employment. Together we provide quality goods and services for government, business and non-profits. An accredited NDIS service provider, Ability Works’ operations are accredited to ISO 9001:20 and NDIS quality standards, and Social Traders certification.

Our business partnering and engineering capabilities combined with an adept use of technology ensures we tailor solutions to the needs of a diverse range of customers, including the Department of Defence, Transurban and RSL Victoria. We manufacture in Melbourne, provide local jobs and distribute nationally.

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Wire & Metal Fabrication

Wire & Metal
 Fabrication

High volume metal fabrications manufactured to customer specifications as well as bespoke MIG welding to suit project requirements.

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Records Management

Records Management

We provide tailored mail room and secure record digitisation services to support data integrity storage and physical space saving.

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User Centered Design Consultancy Services

Inclusive Design

The experiences of our staff offer unique insights into the design of infrastructure, facilities and mainstream products and services.

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Pack & Rework

Pack and Rework

Our bespoke packing and rework services provide many employment opportunities and our efficient process lines ensure both quick turn-around and quality output.

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Work Experience

Customised Employment

A one-on-one approach for people with barriers to mainstream employment to secure meaningful and financially rewarding jobs and careers. 

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Find out more about Social Procurement…

What is Social Procurement?

What is Social Procurement?

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Social procurement is when organisations use their buying power to generate social value above and beyond the value of the goods, services or construction being procured. Social value refers to the benefits for all Victorians when the social and sustainable outcomes are achieved, through procurement activities.

The Victorian Government’s Social Procurement Framework is a policy that harnesses the government’s buying power to increase the value of goods, services, and construction by delivering social and sustainable outcomes that benefit all Victorians.

The Social Procurement Framework is a dual responsibility of the Department of Jobs Precincts and Regions (DJPR) and the Department of Treasury and Finance (DTF), and through this policy the Victorian Government is committed to supporting industry and suppliers to increase their awareness and understanding of the Social Procurement Framework.

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Does your business need a competitive edge to win big government contracts?

Does your business need a competitive edge to win big government contracts?

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Ability Works can help give you that edge by providing compelling evidence of the social procurement value that your business generates by working with a certified social enterprise. This includes creating competitive advantages on government tenders, more staff engagement, building brand equity, transforming lives and reducing social inequity.

Do you need to leverage commercial advantage through social procurement?

Do you need to leverage commercial advantage through social procurement?

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The Victorian Government’s Social Procurement Framework offers benefits for businesses that implement their own social procurement strategies. Partnering with Ability Works is a great way to realise these benefits. As social procurement experts, we can also help ensure your social procurement strategies operate smoothly.

Are you motivated to contribute to a greater social mission at the same time as achieving strong commercial outcomes?

Are you motivated to contribute to a greater social mission at the same time as achieving strong commercial outcomes?

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At Ability Works, meeting our social mission of “purpose through employment” is as important as delivering great commercial value and results. We know our costs and quality are equal to and often better than the rest of the market. You’ll be surprised at how competitive we can be!

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Why choose us?

At Ability Works we believe employment is the best way for people living with a disability or experiencing social disadvantage to achieve a sense of purpose, pride and belonging.


This is why we partner with organisations and companies (our clients) who are equally committed to empowering lives at the same time as producing great quality products and generating business value.
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Quality ISO 9001

Quality Assurance

Quality assurance is one of our highest priorities!

On The Job Training

Custom Jobs

We respond quickly, flexibly and collectively to your brief and are always responsive to any last minute changes and tight deadlines.

Short Timeline Runs

Short Runs

Cost competitive and expert in short run solutions, delivered on time and in full.

User Centered Design Consultancy Services

Innovation

Innovative and design-led thinking focused on determining your needs and meeting them using our in house tool makers and 3D technologies.

Quality Control

Quality

Consistant, high quality production methods and workflows all underpin our guarantee of high quality.

We Support the NDIS

Accreditations

We are a registered NDIS provider.

Social Traders Certified

Accreditations

We are a certified ‘Social Trader’.

We also can help you with…

Have any questions? Get in touch with our team below!

    Jobs & Employment Services

    Transurban

    Transurban

    “Transurban has successfully partnered with Ability Works for past ten years. We’re extremely satisfied with the exemplary service and commitment delivered for our customers”

    Darren Wallen, Head of Channel Management

    Ability Works has been checking returned e-tags since 2012. We process over 1,000 e-tags per day. To win the job we designed then built a robot to digitally scan, test and sort each e-tag using pneumatics, a programmable logic controller and database running on a SQL server.

    Wire and Metal Fabrication

    Victorian Temporary Fencing

    Victorian Temporary Fencing

    “VTF have successfully partnered with AWA on fence panel repairs for over two years. The cutting, welding and painting of our refurbished panels are first class”

    Darren Lee, Owner

    Damaged fence mesh removal and re-application using MIG welding and galvanized spray painting (over 20 full mesh removal fences per day).

    Department of Defence - Records Management

    The Department of Defence

    The Department of Defence

    “Ability Works has worked hard to meet the high standards we expect for our digitisation project. We look forward to continuing with this meaningful employment through our partnership.”

    Mardi Jarvis Assistant, Secretary Regional Services, DOD

    The Department of Defence record preparation, scanning, quality assurance, coding, digitising.

    Pack & Rework

    Cross Yarra Partnership

    Cross Yarra Partnership

    “We’ve been pleased to partner with Ability Works, who were engaged in 2019-2020 to provide services to our tunnel lining segment manufacturing facility, and did a terrific job supporting the segment manufacturing process.”

    Carlos Sanabria, Tunnel Segment Facility Manager

    Metro Tunnel timber work quality checking, bolt & ferrule assembly. (4,500 bolts assembled, 20,000 timber bungs inserted, 44,000 ferrules assembled)

    User Centered Design Consultancy Services

    Aurecon

    Aurecon

    “Bringing in Ability Works employees to the design development proved invaluable to the project. Their unique skillset and fresh perspective resulted in clear requirements for accessible transport design by hearing from those who experience the challenges of existing non-accessible designs day in day out. This input will not just be of benefit to people with accessibility needs, but to all transport users in the City of Melbourne”

    Andrew Kendall, User Centred Design Leader at Aurecon

    Ability Works consulted on facilities design preceding the development of major public infrastructure work.

    Frequently Asked Questions

    As a successful social enterprise, Ability Works’ delivers a wide range of services, from supporting people with significant barriers to employment, to tailoring solutions for customers in diverse industries. The following questions help explain what we do and achieve for our customers and our staff.