Mailroom and digital services

The Ability Works mailroom service provides end-to-end handling of high-volume incoming and outgoing mail for government and corporate clients. This includes:

1. Mail sorting: Physical sorting of incoming mail by type, priority, or department
2. Digital scanning: High-speed, secure digitisation of documents for electronic delivery
3. Returns processing: Managing items such as e-tags, kits, or forms returned by customers
4. Data capture and classification: Identifying key information, categorising correspondence, and routing it to the correct teams
5. Shredding and archiving: Secure document disposal or long-term digital archiving

Ability Works provides digital services to support a range of customers in managing their corporate records. This service offers:

• Digital scanning using our high-speed Falcon scanner and standalone data servers
• Secure scanning, destruction and disposal
• Collection and return of documents
• Secure storage of the scanned data

Engaging with a social enterprise like Ability Works Australia gives your business a competitive edge in tenders, enhances reputation, supports staff and customer retention, diversifies your supply chain, and drives innovation.

• Save time and money on mailroom, storage and warehousing costs
• Eliminate the cost of storing and maintaining records and files
• Eliminate future degradation and loss of records
• Provide rapid search and filing of records
• Create employment opportunities for people facing barriers.